Bitrue Open Account

How to Open a Bitrue Account with Email

1. To access the opening account form, go to Bitrue and pick Sign Up from the page in the upper right corner.

1. You need to enter your email address in the designated field on the sign-up page.
2. In order to confirm the email address you linked with the app, click "Send" in the box below.
3. To verify your email address, enter the code you received in the mail box.
4. Create a strong password and double-check it.
5. After reading and agreeing to Bitrue’s Terms of Service and Privacy Policy, click "Sign Up"

*NOTE:

• Your password (sans spaces) needs to include a minimum of a number.
• Both capital and lowercase characters.
• Length of 8–20 characters.
• A unique symbol @!%?()_~=*+-/:;,.^

1. Kindly ensure that you complete the referral ID (optional) if a friend suggests that you sign up for Bitrue.
2. The Bitrue app makes trading convenient as well. To open an account for Bitrue over the phone, adhere to these procedures.

How to open an Account on the Bitrue App

Step 3: Choose "Sign up now” at the bottom and get a confirmation code by entering your email address.

Step 4: Currently, you must create a secure password.

Step 5: Click "SIGN UP" after reading the "Privacy Policy and Terms of Service" and checking the box below to indicate your intention to sign up.

You may see this homepage interface after successfully opening an account.

Frequently Asked Questions (FAQ)

Why Can’t I Receive SMS Verification codes

1. In an effort to improve the user experience, Bitrue is constantly expanding the scope of SMS authentication. Nonetheless, certain nations and regions aren’t currently supported.
2. Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.
3. The guide on How to Enable Google Authentication (2FA) may be of use to you.
4. The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:

• Make sure there is a strong network signal on your mobile device.
• Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that could be preventing our SMS Code number from working.
• Turn your phone back on.
• Instead, try voice verification.

Why Can’t I Receive Emails from Bitrue

1. Are you logged in to the email address registered to your Bitrue account? Sometimes you might be logged out of your email on your devices and hence can’t see Bitrue’s emails. Please log in and refresh.
2. Have you checked the spam folder of your email? If you find that your email service provider is pushing Bitrue emails into your spam folder, you can mark them as “safe” by whitelisting Bitrue’s email addresses. You can refer to How to Whitelist Bitrue Emails to set it up.

• Addresses to whitelist:

1. [email protected]
2. [email protected]
3. [email protected]
4. [email protected]
5. [email protected]
6. [email protected]
7. [email protected]
8. [email protected]
9. [email protected]
10. [email protected]
11. [email protected]
12. [email protected]
13. [email protected]
14. [email protected]
15. [email protected]

• Is your email client or service provider working normally? You can check the email server settings to confirm that there isn’t any security conflict caused by your firewall or antivirus software.
• Is your email inbox full? If you have reached the limit, you won’t be able to send or receive emails. You can delete some of the old emails to free up some space for more emails.
•  If possible, open an account using common email domains, such as Gmail, Outlook, etc.